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Canceling and Reactivating Your Subscription

Learn how to cancel your VerseDB PRO subscription, what happens after cancellation, and how to reactivate if you change your mind.

Before You Cancel

What to Consider

Access Timeline

  • ⏰ You keep PRO access until the end of your current billing period
  • No immediate loss of features
  • Plan ahead if you need PRO features for specific date

Refund Policy

  • 💰 No partial refunds are provided for unused time
  • Monthly: If you cancel on day 10 of 30, you still paid for full month
  • Yearly: If you cancel after 3 months, you still paid for full year

Data Preservation

  • 📊 All your data is preserved after cancellation
  • Collections, reading history, reviews remain intact
  • You can export important data before canceling

Easy Reactivation

  • 🔄 You can easily reactivate later
  • Resume before period ends or subscribe again after
  • No penalty for canceling and reactivating

Alternatives to Canceling

1. Switch to Monthly (If on Yearly)

  • If yearly commitment is the issue
  • Switch to monthly at end of yearly period
  • More flexibility without losing PRO

2. Contact Support for Billing Issues

  • Billing disputes can often be resolved
  • Technical issues preventing use of PRO features
  • Email: [email protected]

3. Take a Break (Future Feature)

  • Pause feature not currently available
  • Coming soon: Pause subscription for 1-3 months
  • For now, cancel and resubscribe when ready

How to Cancel Your Subscription

Step-by-Step Cancellation Process

  1. Navigate to Subscription Page

  2. Locate Cancel Button

    • Scroll to the bottom of the subscription page
    • Find the "Cancel Subscription" button
    • Usually in red or with warning styling

  3. Review Cancellation Information

    • A confirmation dialog will appear explaining:
      • Your PRO access continues until end of current period
      • No refunds for unused time
      • You can reactivate anytime
    • Read this carefully to understand what happens

  4. Confirm Cancellation

    • Click "Confirm Cancellation" button in the dialog
    • Or click "Go Back" if you changed your mind

  5. Receive Confirmation

    • You'll see a success message on the page
    • Check your email for cancellation confirmation
    • Email includes access end date

What the Confirmation Email Contains

Subject: "Your VerseDB PRO Subscription Has Been Canceled"

Contents:

  • Cancellation date (today)
  • Access end date (end of billing period)
  • Amount you won't be charged in future
  • Instructions to reactivate if you change your mind
  • Link to subscription page
  • Support contact information

What Happens After Cancellation

Immediately After Canceling

Status Changes

  • ✅ Your subscription status changes to "Canceled"
  • ✅ Cancellation confirmation email sent
  • ✅ No future charges will occur
  • ✅ Scheduled payments are stopped

What Doesn't Change

  • ✅ PRO features remain active until period ends
  • ✅ All your data is preserved
  • ✅ Pull lists, collections, reviews intact
  • ✅ Account remains active

Until Your Billing Period Ends

Full PRO Access Continues

  • ✅ All PRO features remain available
  • ✅ Pull list exports still work
  • ✅ No ads continue to be hidden
  • ✅ Custom profile features active
  • ✅ Bulk actions available
  • ✅ Unlimited collection sets
  • ✅ Discord PRO role active
  • ✅ Increased API limits
  • ✅ Username changes allowed

Your Data is Safe

  • ✅ All collections preserved
  • ✅ Reading history maintained
  • ✅ Reviews and ratings kept
  • ✅ Pull lists saved
  • ✅ Wishlists intact
  • ✅ Custom settings preserved

After Your Billing Period Ends

PRO Features Disabled

  • ❌ PRO badge removed
  • ❌ Custom avatars revert to default
  • ❌ Glowing avatar effect removed
  • ❌ Custom banners removed
  • ❌ Pull list exports (CSV) disabled
  • ❌ Bulk read/unread actions disabled
  • ❌ Collection sets limited to 2 (down from unlimited)
  • ❌ Ads reappear on the site
  • ❌ API limits reduced to free tier
  • ❌ Discord PRO role removed
  • ❌ Username changes disabled

What You Keep

  • ✅ Your account and profile
  • ✅ All collections and reading history
  • ✅ Reviews and ratings
  • ✅ Pull lists (viewing and managing)
  • ✅ Wishlists
  • ✅ Basic profile customization
  • ✅ Up to 2 collection sets
  • ✅ All user-generated content

Collection Sets (Important)

  • If you had more than 2 collection sets:
    • First 2 remain accessible (ordered by creation date)
    • Additional sets become view-only
    • Can't edit or add to sets 3+
    • Data is preserved, not deleted
    • Resubscribe to regain full access

Cancellation Examples

Example 1: Monthly Subscription

Subscription Details

  • Plan: Monthly at $6/month
  • Billing date: 15th of each month
  • Last charge: March 15 ($6)
  • Cancellation date: March 20

Timeline

  • March 20: Subscription canceled
  • March 20 - April 15: Full PRO access continues
  • April 15: PRO features disabled (no charge)
  • April 15+: Free account features only

Financial Impact

  • Paid for March 15 - April 15 (already charged)
  • No refund for unused time (March 20 - April 15)
  • No charge on April 15 (canceled)
  • Total cost: $6 for the full month

Example 2: Yearly Subscription

Subscription Details

  • Plan: Yearly at $60/year
  • Subscription date: January 1, 2025
  • Yearly expires: January 1, 2026
  • Cancellation date: April 15, 2025

Timeline

  • April 15, 2025: Subscription canceled
  • April 15, 2025 - January 1, 2026: Full PRO access continues (8.5 months)
  • January 1, 2026: PRO features disabled (no charge)
  • January 1, 2026+: Free account features only

Financial Impact

  • Paid for full year (Jan 1, 2025 - Jan 1, 2026)
  • Used 3.5 months before canceling
  • Get 8.5 more months of PRO access
  • No refund for "unused" 8.5 months (access continues)
  • No charge on January 1, 2026 (canceled)
  • Total cost: $60 for the full year of access

Reactivating Your Subscription

Resuming a Canceled Subscription

If you canceled but your billing period hasn't ended yet, you can resume your subscription.

How to Resume

  1. Go to your Subscription page
  2. You'll see a "Resume Subscription" button
  3. Click "Resume Subscription"
  4. Confirm you want to resume billing
  5. Your subscription reactivates immediately
  6. You'll receive confirmation email

What Happens When You Resume

  • ✅ Cancellation is reversed
  • ✅ Billing resumes on next scheduled date
  • ✅ PRO features continue without interruption (no change in access)
  • ✅ No immediate charge (unless payment method needs updating)
  • ✅ Same billing date as before
  • ✅ Same plan (monthly or yearly)

Example: Resuming Monthly Subscription

  • Original billing: 15th of each month
  • Canceled: March 20
  • Resumed: March 25
  • PRO access: Never interrupted (had until April 15)
  • Next charge: April 15 ($6)
  • Billing continues: 15th of each month

Resubscribing After Expiration

If your subscription has fully expired (PRO features disabled), you can resubscribe.

How to Resubscribe

  1. Visit your Subscription page or homepage
  2. Click "Subscribe to PRO"
  3. Choose your plan:
    • Monthly: $6/month
    • Yearly: $60/year
  4. Enter payment information (or use existing if still on file)
  5. Click "Subscribe"
  6. PRO features activate immediately
  7. Receive subscription confirmation email

What Happens When You Resubscribe

  • ✅ New subscription starts fresh
  • ✅ New billing date (today)
  • ✅ New billing cycle begins
  • ✅ All your previous data is restored
  • ✅ PRO features reactivate immediately upon payment
  • ✅ Collection sets 3+ become editable again
  • ✅ Custom avatars/banners can be set again

Important Notes

  • This is a new subscription, not a continuation
  • Billing date resets to resubscribe date
  • No continuity from old subscription for billing purposes
  • All data continuity is preserved (collections, history, etc.)

Example: Resubscribing Monthly

  • Old subscription: Billed 15th of month, expired April 15
  • Resubscribed: May 10
  • New billing: 10th of each month going forward
  • First charge: Immediate ($6 on May 10)
  • Next charge: June 10 ($6)

Strategic Cancellation Timing

Best Time to Cancel Monthly Subscription

Early in Billing Cycle

  • Cancel soon after being charged
  • Get most value from the month you paid for
  • Example: Charged April 1, cancel April 2, access until May 1

Avoid Canceling Late

  • If you cancel on April 28 (3 days before renewal)
  • You already paid for April 1-May 1
  • Only saved yourself from May 1 charge
  • Could have used PRO for 3 more days

Optimal Approach

  • Decide to cancel? Do it right after being charged
  • Get full month of PRO access
  • Or cancel 1-2 days before renewal to avoid next charge

Best Time to Cancel Yearly Subscription

Anytime is Fine

  • Since you keep access until year ends
  • Canceling early or late doesn't matter financially
  • You already paid for the full year

Strategic Approach

  1. Cancel Early if Sure:

    • Cancel after 2-3 months if you know you won't renew
    • Removes reminder/worry about upcoming renewal
    • Still get remaining 9-10 months of PRO

  2. Wait if Uncertain:

    • If unsure about renewing, wait until month 10-11
    • Gives you time to decide
    • Can always cancel 1-2 weeks before renewal

Tips for Managing Cancellation

Export Your Data Before Canceling

What to Export

  1. Pull Lists

    • Go to Pull Lists page
    • Click "Export to CSV" (PRO feature)
    • Save file before subscription ends

  2. Collection Data

    • Export each collection set while PRO active
    • After cancellation, limited to 2 sets

  3. Reading History

    • Consider exporting via API (if you use it)
    • Or manually save important records

  4. Wishlists

    • Take screenshots or export
    • Free accounts keep wishlists, but good to backup

Set Reminders for Expiration Date

Why Set Reminders

  • Know exactly when PRO features will stop
  • Plan around expiration (e.g., export data before)
  • Decide if you want to resubscribe before losing access

Calendar Event Example

  • Event: "VerseDB PRO Expires"
  • Date: Your subscription end date
  • Reminder: 1 week before
  • Note: "Export pull lists, decide on renewal"

Don't Create Multiple Subscriptions

Common Mistake

  • User cancels subscription
  • User subscribes again immediately
  • Now has 2 subscriptions (old canceled one + new one)

How to Avoid

  • If you canceled and want to undo:
    • Use "Resume Subscription" button (if period hasn't ended)
    • Don't click "Subscribe" again
  • Only create new subscription after old one fully expires

Frequently Asked Questions

Can I get a refund if I cancel?

No, VerseDB does not provide refunds for unused subscription time. However, you keep full PRO access until the end of your billing period.

What happens to my custom avatar after I cancel?

Your custom avatar remains visible until your subscription expires, then reverts to the default avatar. The custom avatar file is preserved and will reappear if you resubscribe.

Will my pull lists be deleted?

No, your pull lists are never deleted. You can still view and manage them on a free account, but you won't be able to export them to CSV.

Can I cancel and resubscribe multiple times?

Yes, there's no limit on cancellations and resubscriptions. However, each new subscription starts fresh with a new billing date.

What if I cancel by accident?

If your billing period hasn't ended, use the "Resume Subscription" button to undo the cancellation. If already expired, you'll need to resubscribe.

How do I cancel if I don't see the cancel button?

Contact [email protected] with your account email and request to cancel. We'll process it manually and confirm.

Will canceling affect my account reputation or contributor level?

No, your XP, contributor level, trust score, and all account metrics remain unchanged after canceling.

Can I keep my Discord PRO role after canceling?

No, the Discord PRO role is automatically removed when your subscription expires. It's restored if you resubscribe.

What happens to my collection sets over the 2-set limit?

Sets 3+ become view-only. You can view issues in them but can't add/remove/edit. They're preserved and become editable again if you resubscribe.

If I cancel yearly and resubscribe monthly, do I lose money?

Depends on timing. If you cancel yearly after 6 months and resubscribe monthly, you got the yearly subscription for $60 (good value). Then pay $6/month going forward.

Summary

Canceling and reactivating your VerseDB PRO subscription is flexible and straightforward:

✅ Cancel anytime without penalty ✅ Keep PRO access until billing period ends ✅ All data preserved forever (collections, history, reviews) ✅ Resume easily if canceled by mistake ✅ Resubscribe anytime to restore PRO features ✅ No penalties for canceling and reactivating

Remember: Your data is never deleted, and you can always come back to PRO when you're ready.

For help with cancellation or reactivation, contact [email protected] or visit our Help Center.

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