New Blog Post - We're Just Getting Started - A Message from the VerseDB Team Read Now
We're in Beta! - We'd love your feedback! Share your thoughts
Back to Pro Features & Subscription

Pricing and Billing

This article explains VerseDB's subscription pricing, billing cycles, payment methods, and common billing questions to help you manage your PRO subscription effectively.

Subscription Plans

VerseDB offers two PRO subscription options with identical features:

Monthly Plan

  • Price: $6/month
  • Billing: Charged monthly on your signup date
  • Best for: Users who want flexibility

Yearly Plan ⭐ RECOMMENDED

  • Price: $60/year
  • Savings: Save $12/year (equivalent to 2 months free)
  • Billing: Charged once annually on your signup date
  • Best for: Committed users who want the best value

Both plans include the same PRO features and benefits.

PRO Features Included

When you subscribe to VerseDB PRO (monthly or yearly), you get:

Profile Customization

  • ✅ Exclusive PRO Badge – Show off your PRO status throughout the site
  • ✅ Glowing Avatars – Customize your profile with eye-catching colored glowing avatars
  • ✅ Custom Profile Banners – Upload personalized banner images
  • ✅ Change Username – Update your username anytime

Collection Management

  • ✅ Pull List Exports – Export your pull lists as CSV to share or take to comic shops
  • ✅ Bulk Read Actions – Mark all issues as read/unread for entire titles and series
  • ✅ Unlimited Collection Sets – Create as many collection sets as you need (free users limited to 2)

Platform Benefits

  • ✅ No Third-Party Ads – Hide all advertising throughout the website and official apps
  • ✅ Increased API Limits – Higher rate limits for searches and API endpoints
  • ✅ Discord PRO Role – Exclusive role in the VerseDB Discord community

More exclusive PRO features coming soon!

Payment Methods

VerseDB accepts payments via Stripe, a secure payment processor trusted by millions:

Accepted Cards

  • ✅ Visa
  • ✅ Mastercard
  • ✅ American Express
  • ✅ Discover
  • ✅ Diners Club
  • ✅ JCB
  • ✅ UnionPay

Payment Security

  • All payments are processed securely through Stripe
  • VerseDB does not store your complete credit card information
  • All transactions are encrypted with industry-standard SSL/TLS

Billing Cycle

How Billing Works

Monthly Subscriptions

  • First charge: Immediately upon subscribing
  • Recurring charges: Same day each month (your signup date)
  • Example: If you subscribe on March 15, you'll be charged on the 15th of every month

Yearly Subscriptions

  • First charge: Immediately upon subscribing
  • Recurring charges: Once per year on your original signup date
  • Example: If you subscribe on March 15, 2025, your next charge is March 15, 2026

Billing Notifications

You'll receive email notifications:

  • ✅ Confirmation when you first subscribe
  • ✅ Reminder before automatic renewal charges
  • ✅ Receipt after each successful payment
  • ✅ Alert if a payment fails

Managing Your Subscription

Accessing Subscription Management

Method 1: Dashboard Menu

  1. Log in to your VerseDB account
  2. Click on your profile/avatar
  3. Navigate to Dashboard
  4. Click "Subscription" in the left navigation menu

Method 2: Direct URL

What You Can View

On your subscription page, you'll see:

  • Current plan type (Monthly or Yearly)
  • Subscription status (Active, Canceled, Incomplete Payment)
  • Next billing date and amount
  • Active PRO features
  • Options to switch plans or cancel

Switching Plans

You can switch between monthly and yearly billing at any time without losing access.

How to Switch Plans

  1. Go to your Subscription page
  2. Under "Switch Your Plan," you'll see the alternative plan option
  3. Review the savings information (yearly saves $12/year)
  4. Click "Switch to Yearly" or "Switch to Monthly"
  5. Confirm your selection when prompted

What Happens When You Switch

Switching to Yearly (from Monthly):

  • You're charged $60 immediately
  • Your next billing date changes to one year from now
  • You save $12 compared to 12 months of monthly billing

Switching to Monthly (from Yearly):

  • Change takes effect at your next billing cycle
  • No immediate charge
  • You'll be charged $6/month starting from your next billing date

Cancellation Policy

How to Cancel

You can cancel your subscription at any time:

  1. Go to your Subscription page
  2. Scroll to the bottom
  3. Click "Cancel Subscription" button
  4. Confirm your decision when prompted

After Cancellation

What happens:

  • ✅ Your PRO benefits continue until the end of your current billing period
  • ✅ You'll receive a cancellation confirmation email
  • ✅ No more automatic charges will occur
  • ❌ No partial refunds are provided for unused portions of your subscription

Billing period examples:

  • Monthly: If you cancel on March 20 and your billing date is March 15, you keep PRO until April 15
  • Yearly: If you cancel in month 3 of your yearly subscription, you keep PRO for the remaining 9 months

Reactivating After Cancellation

You can reactivate your subscription at any time:

  1. Go to your Subscription page
  2. Click "Resume Subscription" or choose a new plan
  3. Complete the payment process
  4. Your PRO features are restored immediately

Frequently Asked Questions

Do prices include taxes?

Displayed prices do not include applicable taxes, which may vary by location. Taxes (if applicable) will be calculated and shown at checkout before payment.

When will I be charged?

  • First payment: Processed immediately upon subscribing
  • Recurring payments: Occur on your billing date (monthly or yearly)
  • Plan switches: May result in immediate charges or credits

How do I update my payment method?

  1. Go to your Subscription page
  2. Look for "Update Payment Method" or payment card section
  3. Enter your new credit card information
  4. Click "Save" to update your payment details

Your next charge will use the updated payment method.

What happens if my payment fails?

If a payment fails:

  1. We'll retry – Stripe automatically attempts to process your payment again
  2. You're notified – You'll receive an email alert about the failed payment
  3. Grace period – Your subscription remains active for a brief period while we resolve payment issues
  4. Update required – Update your payment method to avoid service interruption

How to resolve:

  • Update your payment method on the Subscription page
  • Ensure your card has sufficient funds
  • Contact your bank if the card is being declined
  • Contact VerseDB support if issues persist

Can I get a refund?

No partial refunds are provided for:

  • Unused portions of subscriptions
  • Cancellations mid-billing cycle
  • Switching from yearly to monthly

You will receive:

  • Continued PRO access until the end of your paid period
  • The ability to use all PRO features until billing period ends

What currencies are supported?

Currently, VerseDB PRO subscriptions are priced in USD (United States Dollars). International cards are accepted, but your bank may charge currency conversion fees.

Can I pay with PayPal or other methods?

Currently, VerseDB only accepts credit and debit cards processed through Stripe. We're exploring additional payment methods for the future.

Will my subscription auto-renew?

Yes, all subscriptions automatically renew:

  • Monthly: Renews every month on your billing date
  • Yearly: Renews every year on your anniversary date

You'll receive an email reminder before each renewal. You can cancel anytime to prevent future charges.

Billing Issues and Support

Common Issues

"Payment Declined"

  • Verify your card information is correct
  • Ensure your card has sufficient funds
  • Check with your bank for security holds
  • Try a different payment method

"Subscription shows as Inactive"

  • Check for incomplete payment status
  • Complete any pending payments
  • Try logging out and back in
  • Contact support if issue persists

"Not seeing PRO features"

  • Verify your subscription is active on the Subscription page
  • Log out and back in to refresh your session
  • Clear your browser cache
  • Contact support if features don't appear

Need More Help?

If you have additional questions about billing, payments, or subscriptions:

📧 Email: [email protected] 📝 Subject line: Include "Subscription" or "Billing" for faster routing 📋 Include: Your account email and description of the issue

Our support team typically responds within 24-48 hours.

Privacy and Security

Your payment information is safe:

  • ✅ Processed securely through Stripe (PCI-DSS compliant)
  • ✅ Encrypted connections (SSL/TLS)
  • ✅ VerseDB does not store full credit card numbers
  • ✅ Industry-standard security practices

For more information, see our Privacy Policy and Terms of Service.

Was this article helpful?

Please login to provide feedback

Related Articles

View All Articles

Managing Your VerseDB Subscription

Learn how to manage your VerseDB PRO subscription, including switching between monthly and yearly plans, updating payment information, and cancellation procedures.

Changing Your Subscription Plan

VerseDB PRO gives you the flexibility to choose between Monthly ($6/month) and Yearly ($60/year) subscription plans — both offering full access to PRO features, with the yearly plan saving you $12 annually. You can switch plans at any time through your Subscription page. Moving from Monthly to Yearly takes effect immediately with a one-time $60 charge and no service interruption. Switching from Yearly to Monthly schedules the change for the end of your current yearly term, ensuring you enjoy all remaining PRO benefits before the new billing cycle begins. All plan changes are seamless, with no loss of data, progress, or customization. Whether you prefer flexibility or long-term savings, VerseDB PRO makes managing your subscription simple, transparent, and user-friendly.

Updating Payment Information

Keep your VerseDB PRO subscription active by ensuring your payment details are always up to date. You can easily update your credit or debit card, change your billing address, and verify your new information directly from your Subscription page. VerseDB uses Stripe, a PCI-DSS Level 1 certified processor, to handle all transactions securely — meaning your full card data is never stored on our servers. Updates take effect immediately and do not affect your billing date or subscription status. If your card expires, is replaced, or a payment fails, simply update your payment method to prevent interruptions. You can also edit your billing address for accurate invoicing and verification. For extra convenience, Stripe automatically updates cards from most major banks when replacements are issued. Managing your payment information keeps your VerseDB PRO access seamless, secure, and uninterrupted.