Your subscription dashboard at versedb.com/subscription is where you manage everything — plan, payment method, cancellations, and billing history.
Subscription Status#
| Status | Meaning |
|---|---|
| Active | Billing normally — you can switch plans, update payment, or cancel |
| Canceled | Won't renew. PRO access continues until the billing period ends |
| Expired | PRO features disabled. Subscribe again to restore |
| Incomplete Payment | Most recent payment failed. Update payment method to retry |
What the Dashboard Shows#
- Plan — type (monthly or yearly), start date, next billing date, next charge amount
- Payment method — last 4 digits, card brand, expiration
- Billing history — every past invoice with date, amount, status, and a receipt PDF to download
Emails You'll Receive#
| When | |
|---|---|
| Subscription confirmation | Immediately after subscribing |
| Payment receipt | After each successful charge |
| Renewal reminder | A few days before auto-renewal |
| Payment failed | When a charge fails |
| Cancellation confirmation | When you cancel |
Note
Subscription emails (receipts, failure alerts, confirmations) can't be disabled — they're required for billing transparency.
What's Stored and Preserved#
Stripe holds full card details. VerseDB only stores the last 4 digits, brand, expiration, and your billing ZIP.
Your account data — collections, pull lists, wishlists, lists, reviews, XP, level — is preserved forever regardless of subscription status. Canceling removes PRO-only display features and export access but never touches your data.
Need Help?#
Email [email protected] with the subject "Subscription Support" and include your account email, a description of the issue, any steps you've already tried, and an invoice number or screenshot if relevant. Response is typically within 24–48 hours.